QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3296286#Comment_3296286 https://community.king.com/en/candy-crush-solitaire/discussion/comment/3296945#Comment_3296945 Hi everyone 👋 Thanks so much for jumping in and sharing your experience and I’m really sorry you’re all running into the same issue…
    in Reward Game Pass not received - Edited by CM:Under investigation! Comment by QueenB March 28
  • https://community.king.com/en/candy-crush-solitaire/discussion/comment/3296491#Comment_3296491 Hi Traci 😃 First of all, thank you so much for being open and honest and for continuing to share how you feel. I really do appreciate the time you’ve taken, and I’m so sorry that the resolution didn’t come across in the way it…
    in Deck card design Comment by QueenB March 28
  • https://community.king.com/en/candy-crush-saga/discussion/492030/cant-log-in Hi Sinachiplayz, and welcome to the Community 😃 Sorry to hear you’re having trouble logging in. If you're seeing a message about a wrong email or password, here are a few things to try: Double-check that there are no typos or extra spaces in your…
    in Can't Log In Comment by QueenB March 27
  • https://community.king.com/en/candy-crush-saga/discussion/492006/why-do-i-have-to-repeatedly-replay-the-same-games-over Hi @blackj1340, and welcome to the Community 😊 Sorry to hear you're having trouble continuing to the next level. Let’s see if we can help! Could you please let us know: What device you're playing on (e.g.…
    in Why do I have to repeatedly replay the same games over Comment by QueenB March 27
  • https://community.king.com/en/candy-crush-saga/discussion/492026/problemas-na-compra-de-barras Hi @RafaellaLapienis 👋 Thanks for your message! Sorry to hear you're having trouble with your purchase using Pix and your Google account, that can definitely be frustrating. This issue happens because some payment methods (like…
    in Problemas na compra de barras Comment by QueenB March 27
  • https://community.king.com/en/candy-crush-saga/discussion/492025/all-stars-error Hi @cin_abreu 👋 Thanks for reaching out! From your screenshots, it looks like you did qualify for the first elimination round of All Stars, congratulations 🎉🎉 Sometimes, there may be a short delay before the next stage becomes fully visible.…
    in All stars error Comment by QueenB March 27
  • https://community.king.com/en/candy-crush-saga/discussion/492009/can-someone-please-help-me Hi again, Holly dannyalyssa 😊 Thanks so much for the extra info and you’ve been incredibly patient, thank you! Since you're on a Samsung 10, and you’ve already checked for updates, the next step I'd recommend is: Clear your game…
    in Can someone please help me? Comment by QueenB March 27
  • https://community.king.com/en/candy-crush-solitaire/discussion/491916/reward-game-pass Hi Khronos 👋 Thanks for your message! I checked in with the team, and it looks like the best way to successfully claim the Sweet Starter Pack is to do it through the Xbox app on your mobile phone. That should trigger the reward properly,…
    in Reward Game Pass not received - Edited by CM:Under investigation! Comment by QueenB March 27
  • https://community.king.com/en/candy-crush-saga/discussion/491873/is-there-a-group-chart-here Hi mary1357, and welcome to the Community 🥳 We don’t have a group chat exactly, but you’ve come to the right place but this whole Community is where players can chat, ask questions, and share fun stuff about the game! Feel free to…
    in Is there a group chart here Comment by QueenB March 26
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3295450#Comment_3295450 Hi @Alienscar 👋 Thanks so much for the suggestion! I totally agree with you, the temporary nature of adverts can definitely cause confusion, so it makes sense to clarify this for our players. I've gone ahead and updated the Important…
    in Ideas Board Update Comment by QueenB March 26
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