Best Of
Re: What’s wrong with the supercharged color bomb counter?
Hi there, welcome to the Community @jellybean437
I understand your concern as your Super Color Bomb levels aren't being counted and I will provide you with more details on this.
In order to receive the best possible assistance, I would advise you to reach out to our Player Support team via game app or via so our team can check this for you.
I hope this helps and have a nice day!
Re: why can't I get my game anymore
Hi there, welcome to the Community @RhondaHaney
I understand your concern as you're not able to access your game and I will provide you with more details on this.
In order to receive the best possible assisatnce, I would advise you to reach out to our Player Support team via game app or via so our team can check this for you.
I hope this helps and have a nice day!
Re: 18544 seviyeni geçemiyorum
Hello there.
Please don't spend money you can't afford because the game will be a bottomless pit from here on: The rest of the game will not get any easier to pass. King want your money. That is why they hold you up on levels like this one. Check out my advice here:
Re: Missing gold bars
Hi there, welcome to the Community @jchase60
I understand your concern regarding your missing purchase and I will provide you with more details on this.
In order to receive the best possible assistance, please take a look at this article specifically created for issues like this: https://kingcare.zendesk.com/hc/en-us/articles/17185898904093-I-didn-t-receive-my-Google-Play-purchase#%20
Please gather the information mentioned in the article and reach out to our Player Support team and they'll investigate this issue further for you.
I wish you a nice day ahead!
Re: Help
Hello @megostica . I am afraid I must tell you that the reason you are always stuck at the end of each episode is because King want you to spend money to finish the episode. It is deliberate. It's how business works: They want your money.
Check out my tips here:
I am sorry but all we can do here in the community is give advice because we are all players like yourself, so please read my advice in the thread above. Click on "view post".
Re: Mr Yeti climb not showing up
Hi there, welcome to the Community @Jon1968
I’m sorry to hear that the the Great Climb feature disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about.
Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.
However, events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss.
Normally, it comes back after you do one of the following:
01- Play one level
02- Close the app and restart your device
03- Check that you have a stable connection
Please note that these steps do not guarantee that the feature will return, and we are unable to add the feature back manually.
If these steps don't help it means the feature isn't available right now, yet it's great to know your appreciation for this feature though, and I will pass your feedback on to our Designers back at the Studio. In the meantime, be sure to keep your app updated, and you’ll have loads of adventures ahead!
Have a nice day ahead!
Re: Awards
Hi there, welcome to the Community @Vickiedb
I understand your concern regarding your missing reward and I've got some good news for you.
I have checked and I was able to see that our team has already sent you the reward for winning in the event. If you do not see it immediately, please restart your game and check again.
Have a nice day ahead!