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I tried it @Chicken_Slayer and the game reset but the counter is still stuck at 15/15 regardless of how many levels I complete. I am nearly at the end of a chapter. Maybe that will trigger it into action?

Noles_and_Bingo said:

Hi @Chicken_Slayer - thanks for answering. And @PummyRaj Yes I mean the little house at the bottom. It is stuck on 15/15 regardless of how many new levels I complete and if I tap it, I’m taken to Stella’s house. There is nothing being upgraded at the moment. The star dust counter is working when I tap faeries but the stars aren’t converting at all. I’m playing on an iPad and logged in on Facebook. 

No worries, try this here and if you have any issues, come back

https://community.king.com/en/farm-heroes-saga/discussion/230198/superstar-information-post-how-to-solve-syncing-problems-if-using-an-ios-device

Hi @Chicken_Slayer - thanks for answering. And @PummyRaj Yes I mean the little house at the bottom. It is stuck on 15/15 regardless of how many new levels I complete and if I tap it, I’m taken to Stella’s house. There is nothing being upgraded at the moment. The star dust counter is working when I tap faeries but the stars aren’t converting at all. I’m playing on an iPad and logged in on Facebook. 

Hello @Noles_and_Bingo, Hearty Welcome to the Bubble Witch 3 section of our friendly King Community  

I am sorry to hear about the issue in your game!!  I am a new player and have just received levels with Magic Dust so, not sure how they work.    

I will tag my friend, who is a Superstar and also an expert of this game @Chicken_Slayer to help you out with this issue!

** IF you need to write back, please tap on "Type your Comment" box located below.  

Have a great rest of the day/evening!

My star counter is stuck at 15/15 and it hasn’t changed to stardust. When I finish a level nothing happens. It’s been like if for about a week. Any ideas?