Best Of
Re: Help
Hello @megostica . I am afraid I must tell you that the reason you are always stuck at the end of each episode is because King want you to spend money to finish the episode. It is deliberate. It's how business works: They want your money.
Check out my tips here:
I am sorry but all we can do here in the community is give advice because we are all players like yourself, so please read my advice in the thread above. Click on "view post".
Re: Mr Yeti climb not showing up
Hi there, welcome to the Community @Jon1968
I’m sorry to hear that the the Great Climb feature disappeared from your game, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about.
Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.
However, events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss.
Normally, it comes back after you do one of the following:
01- Play one level
02- Close the app and restart your device
03- Check that you have a stable connection
Please note that these steps do not guarantee that the feature will return, and we are unable to add the feature back manually.
If these steps don't help it means the feature isn't available right now, yet it's great to know your appreciation for this feature though, and I will pass your feedback on to our Designers back at the Studio. In the meantime, be sure to keep your app updated, and you’ll have loads of adventures ahead!
Have a nice day ahead!
Re: Awards
Hi there, welcome to the Community @Vickiedb
I understand your concern regarding your missing reward and I've got some good news for you.
I have checked and I was able to see that our team has already sent you the reward for winning in the event. If you do not see it immediately, please restart your game and check again.
Have a nice day ahead!
Re: Ads restarting game
Hi and Welcome to the King Community
Thank you for the feedback. Please reach out to our Player Support Team in order to report it!
Re: Game boosters
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
For more Info Here
Re: Game crashes
Hi and Welcome to the King Community
Please try the following steps to ensure that your game is running correctly:
- Restart the Game: Disable the sound then restart the app and see if it remains disabled.
- Update the Game: Ensure the game is updated to the latest version.
- Clear Cache (iOS):
- Go to Settings > General > iPhone Storage > The game > Offload App.
Re: Timed Boosters
Timed boosters follow the clock of your phone, so if King wanted to change that it would require a major overhaul of the programming and functioning of the game. I'm not sure if it's actually possible: King do not have access to our devices, so they cannot stop the time or clock on our phones.
Re: Beating Level 8061
Hi and Welcome to the King Community
Please check this page for same issues hope give some Tips Here
Re: Candy crush saga game in not add
Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
For more Info Here


