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I reached out more than 10+ times but never able to contact or speak with any of the support team. I had to replay lots of stages due to the freeze, wasted hundreds of gold bars. So disappointed.

Hello @diddly78🤗 A Warm Welcome to the King Community!

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"Hello King Support Team,

​I am writing to report an issue with the Candy Crush All Stars 2026 event. While my 'Booster Wheel' is working fine, I am not getting the new event music on my device. I have already updated my game to the latest version (1.323) and tried clearing the cache, but the music is still missing.

​Could you please help me restore the All Stars music so I can enjoy the full experience?

😡 Sounds super annoying! 😊 I'm having a similar issue too - watching ads but not getting rewards after. Think it might be a server issue? Anyone else facing this?

But don't worry... studio team working on it to solve this issue as soon as possible..

If I don’t pass a level, I sometimes watch ads to get a few extra moves. But your Sudoku ad and some others have the “X” so high on the screen and so far to the right…That I can’t push the X when the ad is over!
The X is positioned too far above my phone screen, so I lose all my progress! Since I can’t push X, I have to get totally out of candy crush and go back in. All of my progress on that turn is gone and I have to start over!

Please fix this!! Make sure each ad’s X appears fully on a phone screen and it can be pushed.