Want to post/talk to REAL suupot team
Level 1
Where in the world do I go to post & actually Ask the Real support ppl for Technical help.. Your layout is so hard to find anything.!!!!!!
I NEED Technical help , not talk to other players about my previous post here about Bubble Gum Quest.. I played first day but there is NO option for me to play yesterday or today.. !! Please, I need Technical Help.. ! Thanks so much.. ; )
Comments
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Go to settings for the message center and ask your questions
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Hello @Deciegirl4 and warm welcome to our sweet community! 😊
Go to the 3 lines at the top left corner and click on Support. You then ask your question with specific details and wait for a reply.
Thanks for joining and I hope you have fun here in the King Community! Have a tasty Tuesday and stay safe 🌸
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Hi @Deciegirl4 !
We can help you right here, me @QueenB or @Lola_Pop .
What game are you playing, on which device and what is the exact issue?
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Hello @Deciegirl4 and welcome.
Heres a link that might answer your question.
If not then go to setting on your game, click on the question mark and select any topic then scroll down to bottom of page and there’s a “contact us” button. You should be able to email them from there.
I hope this helps and good luck 🤗
Hello @candycrushinit I hope you’re having a good day. 💕🤗
Teresa 🦋🌺🦋
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Hello @Deciegirl4 and welcome.
Heres a link that might answer your question.
If not then go to setting on your game, click on the question mark and select any topic then scroll down to bottom of page and there’s a “contact us” button. You should be able to email them from there.
I hope this helps and good luck 🤗
Hello @candycrushinit I hope you’re having a good day. 💕🤗
Teresa 🦋🌺🦋
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Hello again @Deciegirl4
I have just answered one of your question about the "Bubble Gum Troll" event at this link ---> https://community.king.com/en/blog/discussion/303473/bubble-gum-mini-game#latest
With regards to receiving "help" anything that is related to our games, this King Community is the "To go" place. Here, you can receive help from your co-players when you are not able to pass a level.
And with the issues like Bubble Gum Event missing, the specific game Community In-charge team will help to resolve the issue. In your case, it is the "Candy Friends" game team. I have already sent in a request and they will be looking into the issue after coming back to work tomorrow.
Please be aware that the "King Player Support" team will not be able to resolve each and every issue we have in our games. They can only solve anything pertaining to Purchase issues, Missing Rewards issues, and Loosing game progress issues. Other than those, any other issue should / will be solved here in the Community.
Hope this made sense. If you have any further questions, please post them in the link I have given at the starting of my comment (in Green fonts).
** This thread will be closed now considering it as "Duplicate Post"
Thank you for understanding! Hope everything will work out well and you will play the event soon 👍️ 👍️
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