Have you been demoted to a lower Level in the Community? Find out why

Pounawea

Dear community,

In light of the latest comments in this thread, and on behalf of the Community Team, we would like to make a few comments:

First and foremost, we are very sorry for your loss @Spinnifix. Our deepest condolences. 😔

Also, @Elsa, glad to read about the good news from your family members testing negative!

To each and every one of you, in this worrying time, wishing you and your families all the best.

Secondly, regarding the multi-accounts issue, let us be very clear: the use of multiple accounts to spam or to use them for toxic behaviors is prohibited. 

We understand it can be frustrating to see some of those players with multi accounts spamming, but let's focus on the thousands of players that come to our Community to have a good time, to talk about our favorite game, and to help others. That's what the Community is all about in the end. If you find evidence, report them to us and leave it in our hands. We will take the necessary actions.

Your comments and opinions do not go unnoticed and your feedback is always taken into account. We CMs talk about them and always decide what we believe is best for the community and as you might have noticed, we keep working on it. We might be wrong of course, but we will keep on working to make sure that this community is a place in which we all feel at home.



Last but definitely not least, we would like to shed some light on the "Road to Community Legends" changes:

Our objective is to improve what we had before, putting the focus on what we understand are the strengths and core values of the Community: the help and the fun. For that, we need to increase the points needed to rank up, but rest assured that everything you accomplished (points, badges, etc.) was not lost.

Focusing on the Help:

As we can read in many of your comments above (and we personally love reading it!) the community is all about helping each other and this is what we want to reward and value throughout the Answers (Accepted answers points).

Focusing on the Fun:

Also, the fun is really important! We are also here to have a good time, to talk about the games we love, to discuss the things that are happening in the game, and to participate in contests and other community events to have chances to win in-game prizes and to collect community badges. By doing so, we have as well the chance to get to know other wonderful players from all around the world that shared the same passion.

To sum it up, we wanted to value and recognize all of you! Together, we have built an amazing community throughout the time and, thanks to all your contributions, we keep growing, developing the community, having fun, and helping so many players around the world.

For all that has been done, for everything that you guys are doing now, and for all that we will be doing together all around the forums, THANK YOU!

We'll be closing this discussion now.

Have a delicious day everyone, and keep safe!