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💰️❌ Facebook issue with purchases (game freezing/giving error message) FIXED!

CommunityTeam
CommunityTeam Posts: 2,012 System
edited March 2022 in General Issues
Dear Community!
We are experiencing a temporary connection issue with all purchases in Candy Crush Saga, Candy Crush Soda Saga, Candy Crush Jelly Saga, and Pet Rescue Saga on Facebook.
Other games could also be affected by this temporary connection issue!


This is what you might experience:
You may get various error messages or the game might freeze or crash when trying to make a purchase. The usage of Gold Bars for Boosters or Extra Moves is also affected.
However:
You can still play the game on Facebook, only purchases are interrupted by this issue.
You can still make purchases on all other platforms like the Windows app, iOS, Android, and Amazon Kindle.


We are working on a fix to get everything back on track and counting on having this sorted out shortly.
Thanks for your patience 😊

Comments

  • QueenB
    QueenB Posts: 15,430

    As of today, this should no longer be an issue 😉

This discussion has been closed.

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