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Explojawz
Explojawz Posts: 1 Newbie

Hello guys.. I got a new fone and now I can't buy any boosters when iam playing... It keeps on saying contacting the store..what could be the problem

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  • Diamond_Lim
    Diamond_Lim Posts: 152,400 Diamond Diaries Moderator
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    Welcome to Sweet King Community! 👑

    As wykoon the Community Hub Moderator suggested to solve this issue 👇

    The loading issue may be due to the app/game not properly connected to the game server. It may be caused by unstable network connection or game server not working properly.

    Thus, do try to exit game to the game page, disconnect from internet, wait for few seconds before reconnecting back to the internet, click on the play button and play a level. After that, go to the shop tab and start your purchase.

    Please also check that you have not make any in-app restriction in your device. To deactivate restriction, please read here and select the applicable topic, then do the opposite as the article is about restricting in-app purchase.

    I hope my answer above give you some insights in solving your issue. 👆😉

    And you can also still earned more free boosters (gold bars) by in-game features/events (also contests) that you can use the boosters to beat any tricky levels too. 😉

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

  • wykoon
    wykoon Posts: 12,697 Community Hub Moderator
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    Hello there,

    How are you?

    May I know whether your problem been fixed after referring to Diamond_Lim's steps?

    If not, click on any of the applicable links below and see if it helps.

    The game not working on mobile

    The game not working on PC

    Otherwise, please let me know and I will offer you another alternative solution.

    Cheers and see you around the Community =).

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