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maiden181618
maiden181618 Posts: 1 Newbie
edited May 2023 in Discussions

No puedo abrir mi app store

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 162,217 Diamond Diaries Moderator

    Hello there! @maiden181618 👋

    Welcome to Sweet King Community! 👑

    Sorry for your reply because we can only use English Language that we can understand and help you on King Community. Don't worry! You make sure use Google Translate to translate English Language and repost your discussion and comments with using English Language on next time. You can also read the House Rules here as it's very important to be read about King Community! Thank you for your understanding! 😊

    As wykoon the Community Hub Moderator suggested to solve this issue 👇

    The loading issue may be due to the app/game not properly connected to the game server. It may be caused by unstable network connection or game server not working properly.

    Thus, do try to exit game to the game page, disconnect from internet, wait for few seconds before reconnecting back to the internet, click on the play button and play a level. After that, go to the shop tab and start your purchase.

    Please also check that you have not make any in-app restriction in your device. To deactivate restriction, please read here and select the applicable topic, then do the opposite as the article is about restricting in-app purchase.

    I hope my answer above give you some insights in solving your issue. 👆😉

    And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉

    Find most common issues and FAQ:s in Support Area here and in Help Center here!

    And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉

    Have a nice and safety day! ❤️😊

    I will close this thread as this thread has unsupported language.

This discussion has been closed.

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