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Chocolate box issue

Leeringo70
Leeringo70 Posts: 2

Level 1

edited December 2023 in Support

Hi

ive got and had connection issues with my chocolate box for nearly a week now . Can’t get my rewards it just keeps saying connection issues

please can you sort it

thanks

Lee

Answers

  • Hi my friend welcome to the hub community

    Sorry to hear that can you please clear the game cache from your device settings menu then be sure you have a strong Internet connection and at least 2gig of free memory

    Log out not just close the game and leave your device off for a moment or two let's see if this resets it for you 💓

  • kiara_wael
    kiara_wael Posts: 157,673

    Hi and Welcome to the King Community

    This issues has been reported . Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.

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