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Bom dia fiz uma compra de crédito e não caiu
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Hi Bernardina08 👋
Thanks for your message, and I’m really sorry your credit purchase didn’t go through. That’s definitely frustrating!
If you didn’t receive your items, the quickest way to resolve this is to request a refund directly through the store you used to make the purchase. Here's how:
📱 If you used Google Play (Android): ➡️ Request a refund from Google
📱 If you used the App Store (iOS/Apple): ➡️ Request a refund from Apple
After submitting your request, you should hear back from them directly. If you need more help or still have questions, feel free to reach out here, we’re happy to assist ☺️
Hi Christine,
Thanks for raising this! Just to clarify, we haven’t extended the language translation support into the Hub, which is where the post was originally published. That’s why PrettyBubbles stepped in to close it, as per our usual approach for posts in unsupported languages when there's no translation option available in that space.
Now that it's been reopened, we're happy to support the player however we can. Appreciate your help in jumping in where possible, and we’ll keep an eye on similar cases moving forward.
Hi I was not aware of anyone moving it over from the hub
It is normal practice to close unsupported languages as there is no translat option in the hub
I have reopen it 💓
@PrettyBubbles We have a functioning translation system here in the Candy Crush Forum. Why did you tell the player in the thread below to use English? Now it is not possible for any of us to help @Bernardina08 even though the post has been translated, because the thread is now "read only" so none of us can answer them!
I mean this thread:
Please only use English when posting in the community so as we can all understand 💓
Attention all Candy Crushers - in celebration of Candy Crush Saga reaching the 21,000 level milestone - for this contest you must replay your most recent milestone and win it with 3 stars (gold or sugar - it doesn't matter) 👉RULES: Post a screenshot of your game map, showing your avatar and where you currently are in CCS.…
Hello Candy Crushers! ❄️ Just in time for the holiday season - Candy Crush Saga has once again reached another amazing milestone! This time it is Level 21,000!🎉 For those players who have reached this magnificent milestone, please post below a screenshot of your game map, showing your avatar and that you have reached (or…
Win a year’s supply of Gold Bars Get ready to end the year with a bang. Winter Cup is back and it is bigger than ever. This is the main tournament of the season and the prize is one players wait for all year. The top champions in the Final will win 100 Gold Bars every month in 2026. That is a whole year of Gold Bars.…
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the game… you’re in the right place. Here’s what’s coming your way this December. 🎉 Candy Unwrapped…
I am playing four accounts in the 1st knockout round, one of them has the multiplier tokens. As it's been Christmas family time I only started playing the round on Sunday on one account and Monday on the other three accounts. I am now quite sure that these live leaderboard events are bespoke and our opponents not random.…
Welcome 😃 This is the Candy Crush Community, a sweet space where players hang out, chat, ask questions, share tips, and celebrate wins, big or small. Whether you’ve just started playing or you’re deep into the higher levels, we’re glad you’re here 😊 Go ahead and introduce yourself! Tell us a bit about you, we can start…
There are not enough moves! Even the +3!
Hi Candy Crushers – are you ready for some holiday fun? This is one of eight games that are part of a community wide contest event. You have a chance to be one of 3 lucky winners of 50 Gold Bars and a special booster in each contest. Once you have entered at least one of the eight contests, go to the Community…
Welcome to our Community! This is the place for all sweet Candy Crush Saga players to find exclusive information, participate in fun contests, get help and connect with other players worldwide. As a newbie, you may be lost or confused. Here's a quick guide on how to find what you are looking for on the site. How do I…
