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Why aren't we getting lives

Nikkijane1
Nikkijane1 Posts: 4

Level 1

For 10 days now I haven't been able to get lives from other players I have logged in to Facebook up dated it but still no lives ?

Comments

  • Diamond_Lim
    Diamond_Lim Posts: 165,507

    Welcome to Sweet King Community! 👑

    You can click here to read my answer to follow these steps of add more friends that I hope you can send and receive lives with friends on any King's Game. 😊

    You can also check this information for similar your problem that I hope you can understand to read it :

    And here is a link to help you learn your way around the community. Here is a guide to help you locate the different areas in the community! Here you'll find the game communities, you can get answers to the most frequent issues here, and here you can participate in competitions and win Gold Bars and more! 👈️ (if you are interested)

    Have a nice and safety day! 😊

  • Hi @Nikkijane1

    ❤️ Welcome to the King Community ❤️

    please make sure your Facebook app is up to date and make sure your game is up to date with updates. Then go and clear all your cookies and cache for you browser. Then you’ll need to log out of your game and restart your device then log back in to the game and Facebook. If that doesn’t help please follow the link that @Diamond Lim posted above to find more solutions to the problem. 👍🤗

    If you haven’t joined/register in the King community and also if you haven’t logged in then go...

    ➡️ Here ⬅️

    If you want to get started in the community then start...

    ➡️ Here ⬅️ 

    If you want to win gold bars then go...

    ➡️ Here ⬅️

    It’s a community for connecting with players of all the King games. You can go to each game community and ask the support sections questions about problems you’re experiencing at the moment or enter the other areas for fun and polls and other enjoyments. 🤗

    Ask me any question you have and I’ll try to answer them to the best of my ability or I’ll refer you to a link or a community manager to find the answers. 👍

    Remember to have fun and relax. 💕💫

    ❤️Teresa 🦋🌺🦋


  • PrettyBubbles
    PrettyBubbles Posts: 26,644

    Hi @Nikkijane1 Unfortunately we are having a ongoing issue with Facebook regarding this There is a problem within there platform our team Is pressuring them to get this fixed as soon as possible. Once we get clarification that they have fixed this issue we will make an announcement.

    We apologise for your inconvenience but it is out of our hands. We will however keep working behind the scenes in order to get Facebook's co-operation 👍

  • jzounek
    jzounek Posts: 1

    Level 1

    Not soon enough fix it not fair

  • Diamond_Lim
    Diamond_Lim Posts: 165,507

    Welcome to Sweet King Community! 👑

    You can check here (Not receiving any Lives or did you lose all stored Lives?) to read that similar information by Crazy Cat Lad the Community Manager that I hope you can understand to read it.

    And don't worry! You can click here (or also click here ➡️ How do I add friends from here for my game? better) to read our answers to follow these steps of add more friends that we hope you can send and receive lives with friends on any King's Game. 😊

    Anyway, Which King's game have you playing? 😊

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderators @Elsa or @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! 😊

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