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Dearbruno
Dearbruno Posts: 6

Level 2

Why not count boosters multiplied by color bombs and coloring candy

Comments

  • karahan77
    karahan77 Posts: 1

    Level 1

     I took the climb challenge and scored three boosters before I quit. I hit the claim button, but none of the boosters showed up in my game. This is not the first time I’ve experienced this issue. I feel cheated...nobody can win...

  • Diamond_Lim
    Diamond_Lim Posts: 165,266

    Hello there! @Dearbruno @karahan77 👋

    Welcome to Sweet King Community! 👑

    Please ask on Correct Game Area. Here is this link (Excel Spreadsheet) to find your game and then the support area :

    Excel Spreadsheet (All of King's Game Community Lists such as Support, Discussion, Contests, Ideas, Videos, etc.)

    Whilst you are here, you click on spoiler warning button here then read full definition about Guide (Help you find your way around King Community), Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.) and More Topics 👇😊

    You can check out this guide as it will help you find your way around King Community. I am so happy that you joined us here. You are going to love the contests, meeting new people who love the game as much as you do. If you have any game questions at all, I am going to add a link here that will open up as an Excel spreadsheet. On the left you will find your game and then scroll across to where you would like to go. For example, do you have a game issue question? Then click on your game Support link. Would you like to meet other game players that play the same game as you? Then click on the Discussions link. Don't forget to check out the current contests for your game for a chance to win some free gold bars for your game.


    Excel Spreadsheet (Support, Discussion, Contests, Ideas, Videos, etc.)


    You can also check Want to subscribe on Tagging List of King's Games and More Topics as received your tags on your notifications when contests and more exciting threads released if you want to subscribe. And also check Let's help to create/vote amazing ideas on CCS, CCSS, CCJS, CCFS, FHS and COTR as we need help to create another new ideas and vote active amazing ideas that we hope these ideas implemented. 😊

    If you have any questions, please ask any one of the Game Moderators or our Hub Moderators @Elsa or @wykoon. To tag them, click the @ symbol and then type out our name. A drop box will appear, click on the correct name your tag should now be showing up in bold or simply click on the "Quote" function right below our message box so we get your notification.

    Have a nice and safety day! 😊

  • wykoon
    wykoon Posts: 12,717

    Hello there,

    May I know whether you take a break from the game after you've hit the claim or you play immediately? If you didn't play immediately after hitting the claim button, most likely the boosters were timed out. In that case, there's nothing we can do but to wait for the feature to reset after certain period of time.

    Nonetheless, I hope you've found the links shared by our Ms Diamond Lim helpful as it will direct you to the appropriate game forums that interests you.

    Please let us know if you have any other issues with King's game.

    Have a great day.

  • wykoon
    wykoon Posts: 12,717

    Hello @Dearbruno

    Thanks for asking but I'm not quite sure about your questions. Are you saying that the special candies that matched with color bomb/coloring candies didn't appear?

    I would be grateful if you could rephrase your questions so I could understand you better 😅😊

    Anyway, have a great day and see you around the Community soon.

  • Diamond_Lim
    Diamond_Lim Posts: 165,266

    Do you mean you ask this problem on Candy Crush Soda Saga? 🤔

    Don't worry! Let me tagging @Nix66 @Yosca @Pitty_Kitty the Soda Moderators help. 😉

    Anyway, thank you for your playing Candy Crush Soda Saga! ❤️😊

    If you want to ask this game question, please ask here on Candy Crush Soda Community (Correct Area).

    Also participate here that you can chance to win gold bars on this game and get badges on your view profile. 😉

    Like wykoon has explained you on previous reply here. 😊

    Also tagging @Alienscar @Glenn1972 @Sukanta_Biswas @bearwithme if they can

    If you want to ask this game question, please ask on Candy Crush Community (Correct Area). Thanks! 😉

    You can also participate on Candy Crush Contests here that you can chance to win gold bars on this game (also win badges on your view profile)! 😉

  • bearwithme
    bearwithme Posts: 16,567

    Hello @karahan77 and a very warm welcome to our friendly community. As @wykoon explained - if you are talking about the (currently called) Tree Topper Challenge, where you collect the presents before you run into the Bubblegum Troll - most of the boosters you win are timed, so if you don’t immediately use them they will disappear.

    However if you are indeed continuing to play Candy Crush Saga after you claim them and they do not appear, then there is indeed a glitch and you need to go to the Help center.

    Just click on the pink question mark in settings (you reach settings by clicking on the pink wheel in the bottom left corner of your game). Then if one of the topics doesn’t answer or cover your issue, just type in your issue at the top.

    In future, if you have a specific issue with a specific game, you may get a quicker response by reporting it in that game’s Support area.

    Good luck and happy crushing. 😊

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