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Hello there! @Goute 👋
Welcome to Sweet King Community! 👑
The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉
Find most common issues and FAQ:s in Support Area here and in Help Center here!
And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉
Have a nice and safety day! ❤️😊
Hello there! @jcandela 👋
Welcome to Sweet King Community! 👑
The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
And you can also still earned more free boosters (gold bars) by another in-game features/events (also contests on this community) that you can use the boosters to beat any tricky levels too. 😉
Find most common issues and FAQ:s in Support Area here and in Help Center here!
And please select your game area here then click on Support Area and finally you ask a question about game then waiting for their answer and help you faster and better. 😉
Have a nice and safety day! ❤️😊
Hi sorry to hear you are having this problem I will move you over to CCsaga where your moderators can advise you better 💓
Hello everyone, as was already stated by @Diamond_Lim, ads are an optional, test feature. All players do not get them and they are not necessarily tied to whether you spend money or not.
I didn’t get any ads in CCS for over 8 years, then I finally got them for about 4-5 months and now they have disappeared again (I did not make any purchases before they disappeared and still have not in CCS). There is no specific timeframe until or if they return.
As mentioned above, CCS is moving to a new test ad feature called Treasure hunt.
However, just because you had sweet cinema doesn’t mean you will get the new treasure hunt. Also, players who didn’t have sweet cinema might end up in one of the test groups for this new feature.
It is totally random. I wish all of you good luck and hope you see ads again in your games.