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What can we do to make the King Community even better? ✨

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  • Nikolaos_Prodromidis
    Nikolaos_Prodromidis Posts: 6,342
    edited July 8

    Good Morning everybody!

    @Spinnifix I read an article this year, that Microsoft is considering not to support android apps on Windows 11 any more!

    According to the article this is a future plan and it is going to come through a major update!

    I don't know if this is connected somehow to these malfunctions about syncing games between Windows and mobile!

    Maybe it could be an indication...

  • xBlossomx
    xBlossomx Posts: 6,770

    @Nikolaos_Prodromidis .I emailed customer service. . They get back to me saying that, they will pass it on .that's what they say everytime I emailed them regarding this. I must have emailed them about 20 times with the same issue.

  • 95chata
    95chata Posts: 833

    Hello @xBlossomx

    I apologize for responding just now. I do not visit the Community often as I used to…

    You definitely have a technical issue that Moderators or Managers can not fix but yes they can report it to technical's support area. The problem is whether they can or can't fix it. Or simply they do not want to fix it at all… Who knows… 🤔

    This is why we are posting our suggestions here. We only hope that they are listening to us and that soon they will come up with good answers. Otherwise, more members will leave The Community because they are not getting the help they need. Including me.

    I also don't think they really care if we leave The Community. If we do, others will come and join. We are not a priority to King or the Community. That's a sad reality.

    Have a nice week, ☀️🌼🌻

  • Yes, I suppose that an automated general answer is given, by a bot! 🤖

  • I'm having those same issues here. I reported issues with missing 117 Gold Bars missing from the Top That Event and Candy Royale. I have received countless emails telling me that they are still investigating and it is taking longer than usual. Thank you for you patience.

    Yesterday after these continuous emails since May 24th an email to advice me the issue is resolved to make sure my game is updated, no mention of the missing Gold Bars. Then I get a Customer Satisfaction Survey to complete and I'm not sure why? Nothing is resolved, my device is set up for auto updates. This morning another message to tell me the issue is not resolved, they are still working on it, wait another one just arrived to suggest that I was given the Gold Bars and perhaps I did not notice. Really? If this is what I have been waiting for I'm not sure why I even bothered.

    July 9, 2024 - 05:32 NST

  • @Colleen12, I think that every player knows if received Gold Bars and how many!! 🙂

    It is funny to tell you that maybe you "did not notice"! 😉

  • ElenaVorona
    ElenaVorona Posts: 1,883

    What arguments do they give (in this article) to justify this intention?

  • Nikolaos_Prodromidis
    Nikolaos_Prodromidis Posts: 6,342
    edited July 19

    Hi @ElenaVorona

    *Edited by CM* is a link about this!

    The article is in Greek, but I suppose you can translate the page! I consider this site as trustful, however they are not giving any source of the information provided here!

    Also there are more articles in Greek tech sites about this!

    I cannot say if this is true or not, I just gave here the info!

    *Edited by CM*Remember not to include links to websites that are not related to the game - Our House Rules

  • 95chata
    95chata Posts: 833

    Hi! @Nikolaos_Prodromidis

    It’s true! It’s happening!

    This is a very important information. How come we members of the Community don’t get it here?

    I saw more than one article in Google today. It’s in English if you’d like to enter this title in Google search: ⬇️


    Microsoft to acquire Activision Blizzard to bring the joy and community of gaming to everyone, across every device.

    While you’re there reading this announcement, you will find other notes related to that.

    I guess many changes are coming to the games, huh? 🤔

  • xBlossomx
    xBlossomx Posts: 6,770

    HI @Colleen12 .I can relate to your concern 's. I get the same answers all the time. At one time I lost about 800.00 coins and they said they won't reimburse because, I don't have FB that's the only way would reimburse them. And then, as you mentioned. I get a survey email. Do you know. I must be the only player who must have emailed them more than a 100.00 times. They must be fed of me by now.

Hey! Would you like to give us your opinion?