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how do I send a question to support?
On Level 2321 I used several boosters and had an excellent opportunity to use 9 gold bars to finish the game. The opportunity to use the bars did not present itself. This has happened before. So I basically wasted those precious boosters. How do I send this message to King Community? The popup I get is absolutely useless…
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daily log in gift.
I have enjoyed for years Candy Crush Soda Saga: have passed level 3600. Why do you have these measly log-in prizes when last week one could get a colouring ball or fish for 2 hours. WHY the change?. Please put it back to where it was. The new way puts ordinary levels into hard one; the hard ones being nightmarish.
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Level 8141 why did you add those black and red fences?
This level has been rendered impossible or at least beyond nightmarish. The only way out is to pay for gold bars ( the piggy bank is not always available) to wait until 35 additional moves to get help. What happened to the bows that you could get that led to a party popper? At least you never required gold bars for those.…
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signing out of King Account and signing in with facebook account
I am stuck with my King Account on my game (Candy Crush Saga) and have tried to sign out and into my facebook account. I do not have any friends on my King Account but have over 1000 on my facebook account. I requested and change of email address so I could access my facebook account and the message says that facebook…
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why do the fish ignore the licorice around the cherries
On level 7279 the fish will not "eat" the licorice that is tying up 6 cherrie pairs. I had to use 3 boosters to free them. Unless the level is considered a hard level. Please reprogram the fish so they will go after the licorice on the cherries. Thank you, Anna
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empty build a bot on Mondays
On behalf of many of my fellow candy crushers and myself. Our full build a bots from the weekend and previous week goes empty on Monday morning. Please fix this. If we filled it with passing our levels we would appreciate to start with a full bot when the new release occurs on Wednesday
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Level 3418 has bombs with countdown of 12. Impossible to get on time even with good combos formed.
Hi I have reached level 3418 on my PC and even though I have 2 colour bombs together I still cannot get all the bombs on time as the countdown is only 12. Please increase count down time to at least 18 and/or increase moves/decrease number of bombs on the board. Please and thank you. Anna
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not enough lucky candies for yellows
level 3987 is impossible as is. too few moves; but most important yellows are to be collected and not enough lucky candies show up even if you use the lucky candy booster. Please if possible fix this issue
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Level 4009
The cherries do not drop even when using combos. Sometimes one does drop but the second one won't. Please fix this, King
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no music for dual levels
I enjoy the music while playing but within the last month or so there has been no music on the dual levels. *Please King, put this music back.* I am not the only one/device that's lost it. I think it's across the board.