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zionhoney
zionhoney Posts: 1

Level 1

Whenever I am logged in, I receive this error: We are experiencing an error and doing our best to fix it. Please try again in a moment.However, if I log out and start the game, it loads! What's up with that?!

Answers

  • Freddy_
    Freddy_ Posts: 68,477

    @zionhoney Hi and welcome, What device are you playing on ?

    Thank you

  • Diamond_Lim
    Diamond_Lim Posts: 167,859

    Welcome to Sweet King Community! 👑

    How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

    You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

    You can also check this information here (There was a connection error. Try again in a bit) that I hope you can understand to read it while mostly of players have asked this problem too.

    Need Gold Bars on this game? Join Here!

    Have a nice and safety day! 😊

  • abe_coffee
    abe_coffee Posts: 1,976

    hi @zionhoney

    you may have stumbled onto a "too many" problem which causes a game to crash

    I have seen the error message on another game(ABS)

    two of the causes:

    1) having too many lives ... try to limit lives to less than 500 if this game has lives

    2) running too many minutes ... the old flash player would often crash after running for 45 minutes

    most likely these specific causes are not happening on this game ... but you may have "too many" of something that causes the game to crash

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