Hey @Aries2020 , hope you're doing well. I'm sorry about these issues you're experiencing with Candy Royale. Could you please try the following steps on your Android device? Close all apps and restart your device: You may need to tap Restart > Restart. Check and update your Android version and the game app Temporarily free…
Hey @Rainrocks . I'm sorry you're unable to purchase from our in-game store. Worry not, please try the following steps: Close all apps and restart your device: You may need to tap Restart > Restart. Check and update your Android version and the game app Temporarily free up space by clearing app's cache. This is a…
Hey there, @Andres-2 ! Worry not, the Winter theme will soon be available! Until then, remember to keep your app updated. Have a great day and happy holidays :D
Hello there @Noel55 and @Ream925 . I'm sorry to hear you're experiencing issues with your Facebook login. There's been a FB outage some days ago, so if you've experienced the issues some days ago, you could be because of that. However, from the screenshot you sent, Noel, it looks related to a more recent FB issue that our…
Hey there @GMJ72 and @mgracer76 . My apologies, I'm sorry to hear the issue remains. Could I please have both your Core User IDs, so that I can report this to our team and the issue can be properly investigated and hopefully a fix can be directly applied to your accounts? Thank you in advance!
Hey @Andres-2 , I hope you're doing well. I'm happy to see you're excited for new CCJS content and next year events. Right now we still don't have any new information, but as soon as there's any new announcements, don't worry, because we will definitely be posting it here in the Community for all of you to see! In the…
Hey there, @msgpro ! I hope you're doing well. I'm sorry to hear that you're not receiving your rewards properly. In these kinds of situations, it's always best to open a support ticket with our support team, as they have the best tools to help you out. You can do so by following the steps below: If you play using a mobile…
Hey there, @calsrp ! I hope you're doing well. Just like christine basically already summarized, the video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are introduced periodically or seasonally.…
Hey there, jeffsterry. I hope you're doing well. I understand how bothersome this is. Our team is aware of it and are investigating the situation. Sit tight, we’re doing our best to resolve the problem quickly for you. We’re sorry for any inconvenience caused. We’ll keep you updated in the Farm Heroes Super Saga Community.…
Hey there, Neliah. I hope you're doing well. I see you're having some trouble with level 8239. I have found a YouTube video where the player was able to pass the level by using no Boosters. Please try to give it a look, it might help you out: If there's anything else I can help with, let me know. Have a great day!