Brenda_Bear Level 3

After new layout, my BOT has gone!,! It was full as well,. W10 app and Android. I have played. New levels without success... Please advise that this will return. Thanks.

Is there a Moderator online please ??? I would like clarification regarding my question above?? Thank you

Pummy Raj, the sugar drops are there?? surely if it was a test, they wou;ld not show??? I am not on new levels. quite a way to go before I get there.

Thankyou. =)

Hi Mercerik, I have been playing on facebook, I am on level 2984. I am using W10. I also use the W10 app, the sugar index always greyed out, so option to collect is not there, . The only way I can connect to sugar drops, is to keep logging out!!!

Seems they're looking into the issue anyway. https://care.king.com/en/candy-crush-saga/dont-understand I think only unanswered that are flagged, this is marked solved so by passed.

Update: the issue with level 217 has been located and will be solved later today. Thank you Mark. seems ok now.

You need to go to Google play and update the Candy Crush Soda app. Once you do that the new levels will be unlocked. google play the latest version for galaxyS4 is 1.31. other androids 1.51.2 just have to wait!!!

You need to go to Google play and update the Candy Crush Soda app. Once you do that the new levels will be unlocked. There is no update to be had on google play, for CC or Soda

Hi Nero, I have just registered. will they post my gold bars to candy crush as I requested in my email back to them? Thank you.Nero. Finished all levels for Farm heroes just battling with Candy Crush !!!

Kevin and Tracy, on day 5 now, I don't have the lucky candies dropping either, I don't have enough time to even look at the board for specials, I cannot get this with only the one's given.. best score with boosters is 32,000... the end for me I think.

KingsPinn, , I have just read several replies on other posts about the timed candies not dropping. Day 5, I think this is the end for me, longest ever stuck on a level...

I has happened to me also, I took pictures of the offer, before and after it was changed the next day... all I received was free lives for 2 hours!!

Log out of facebook. shut down, and reinstall the app, your progress should be saved within the King server. Are you using the same log in details for facebook and IOS?

as each game has an individual ID number, you will have to start over. or re instate your other account and use a different name??

clear your browsing data and history. 

They often get 'stuck' in cyber, clear your browsing data and cache. this should do it. 

we are waiting for the latest update to open 436. should have been today, not not happened yet. 

Thank you, I have for the time being enabled NPAPI, as the depreciation continues. Will this also affect windows 10?

same problem, many friends as well. how long will we have to wait? please