Kevin_

Game Expert

Hi and welcome to the Community! Would you be so kind as to let me know what prevents you from playing these features? Do you see any error os do not have access to the features at all?

Hi and welcome to the Community! I am sorry to hear that your Events tab is not working. We usually recommend these steps to make sure that nothing is wrong or broken in your game, so please try it out: *Restart: Force close apps and restart your device. *Updates: Check that you have the latest game and device updates.…

Hi there, do you mean that you win a challenge/contest and the Gold Bar rewards are not granted? If so, could you please Contact Support directly so that we can best further support you. 

Thank you for joining us! We love chatting and helping out, but we do all our conversations in English or available languages so everyone can understand and join in. Could you please re-post your question in English or any of the available languages? That way, one of our friendly community members can jump in to assist you…

Thank you for the reports about the issues faced with level 9126. I want you to rest assure that our team is taking a closer look into the level. We will provide you with any updates as soon as they are available. We thank you in advance for your patience and commitment.

Hi and welcome to the Community! Do you mean perhaps baby dragons? If so this level does not actually include those. Could you please share a screenshot to know these 'chicks' you are referring to?

Hi and welcome to the Community! I am sorry to hear that you have trouble with sending and receiving lives from friends. Could you please Contact Support directly so that we can best further support you. 

Hi and welcome to the Community! I am sorry to hear that you are having this issue with the Chocolate Box. I want you to rest assure that our team is aware of the issue and working on a fix. Just make sure to keep you app update so you can resume your enjoyment as soon as a fix is available. Have a nice day!

Hi, I am sorry to hear that you are not getting video Ads any longer. Please check out this article we have prepared with more information about this feature: Why don't I see video ads in my game? Here’s what you need to know! 

Hi Everyone! I come bearing some news regarding the issue with the gift box timer which now prevents you from opening it. I would like to assure you that team has been made aware about the ongoing issue but worry not as they are already investigating it. We thank you in advance for you patience and as soon as we have any…