Comments
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Hi everyone and Happy Friday 🤩 I wanted to let you know that I have passed on your feedback as well as your game ID so the team can investigate further. We suspect that the reason could be that there are not enough recordings of other players to start the Race but team is going to take a closer look at this 👍 I'll keep you…
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Thanks for helping @benj8caitlin and welcome to the Community 😃 Just wanted to clarify that logging out and back in shouldn’t cause players to lose their boosters. Boosters can sometimes disappear due to other issues like when you delete the game app or connect to wrong account. Your other tips @Colleen Companion Welsh are…
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https://community.king.com/en/candy-crush-saga/discussion/comment/3146530#Comment_3146530 Forgot to ask, so when you tap on the frosting, nothing happens? Have you tried tapping other areas than the one that the tutorial is showing?
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https://community.king.com/en/candy-crush-saga/discussion/comment/3146530#Comment_3146530 Hi Colleen 😃 Thanks for bringing this issue to our attention. We've reported the problem with the spoons in the Baker’s Box event to the team, and they are looking into it 😉 We understand how frustrating this must be, especially after…
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https://community.king.com/en/candy-crush-saga/discussion/comment/3146074#Comment_3146074 Hi Mandy_Welsh, To help with your connection issue and the daily treat wheel problem, could you please let me know which device you're using to play Candy Crush Saga (e.g., iPhone, Android, PC)? This information will help us find the…
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https://community.king.com/en/candy-crush-saga/discussion/466023/problem-playing-on-facebook Welcome to the Community, @agnamilo! Thanks for reaching out to us and let’s try to fix that so you can get back to crushing those candies! Here are a few steps you can follow: Clear Your Browser Cache: Sometimes, a full cache can…
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https://community.king.com/en/candy-crush-saga/discussion/466025/why-lifes-get-frozen Hi there, MFKhan! Sorry to hear about this 😕 Let's try a few things to fix that: Restart the Game: Sometimes, a quick restart can unfreeze those lives. Check Your Connection: Make sure you have a stable internet connection, as a weak…
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https://community.king.com/en/candy-crush-saga/discussion/466010/is-anyone-having-problems-with-playing-candy-crush-saga-on-a-chromebook Hi blueeyes44 and welcome to the Community 😃 Sorry to hear you’re having trouble playing Candy Crush Saga on your Chromebook. Yes, we have had some reports about our game not working…
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https://community.king.com/en/candy-crush-saga/discussion/comment/3145617#Comment_3145617 Thank you very much for providing the details 🙏 I've passed on your case and waiting to see if I can get any help with this before weekend 😉 In the meantime, do you have a different device that you can try playing the game on?
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https://community.king.com/en/candy-crush-saga/discussion/comment/3145769#Comment_3145769 Oooh 😨 thanks for sharing! I've passed on your feedback to the team as they have not made any changes lately so they will need to check with Facebook what is happening. This might take some time to investigate so I would recommend…
