QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/513236/chocolate-box-new-level-wins-only https://community.king.com/en/candy-crush-saga/discussion/comment/3435734#Comment_3435734 Thanks everyone for continuing to share your thoughts about the Chocolate Box update 🙏 I completely understand how this change has…

Wow @snakegore999 😮 this is such a creative mashup 🤩 The attention to detail (and the casting choices!) made me laugh… Denize as Gina Lombardi is a brilliant touch. Thanks for sharing your fan art with us, it’s always amazing to see Candy characters in unexpected adventures 😁 I’ll make sure to share this with the Candy…

Hi @csosandorne 👋 Thanks for letting us know, and I’m really sorry this happened. How often do you notice this issue? Unfortunately, there’s not much we can do directly here, but I recommend making sure your game app is fully up to date and that you’re connected to a stable internet connection. If it keeps happening,…

@MountainMom @PummyRaj @kiara_wael

https://community.king.com/en/candy-crush-saga/discussion/comment/3435310#Comment_3435310 Aha, I see… would you be able to include a screenshot of the entire screen when you're playing so we can have a closer look how the game board looks? 🤔 Really appreciate your collaboration with this 🙏

https://community.king.com/en/candy-crush-saga/discussion/comment/3435443#Comment_3435443 Hmm.. I can't think of anything that would cost 7 gold bars 🤔 could you please share your game ID so we can have a closer look and see what they have been used for?

Hi everyone 👋 Just a quick update on the Star Tournament the previous round ended yesterday, and a new one has now started. If you’re not seeing your stars count yet, don’t worry, you’ll first need to complete the newly released levels (episodes) before the new tournament unlocks and starts tracking progress again.…

https://community.king.com/en/candy-crush-saga/discussion/513199/candycrush-saga-does-not-work-after-one-level-win Hi @king4958 👋 Thanks for letting us know and you’re not alone in this. The team is aware that some players are experiencing the game becoming inactive after finishing a level. It’s been reported and a fix is…

https://community.king.com/en/candy-crush-saga/discussion/513197/i-want-to-play Hi there 🙂 What's stopping you from playing now? How can we help?

https://community.king.com/en/candy-crush-saga/discussion/513178/contact-with-an-actual-representive Hi @Headnurd 👋 That definitely sounds frustrating 🤔 Just to clarify, there’s no authorization needed when using gold bars in the game, so it’s quite easy to accidentally spend them without realizing. For example, sometimes…