How can I get my game back to the level I was on? It's starting .e at leve 1

yaco2023

*Edited by CM:⛔️ That’s too much personal information. For your own safety and protection, do not share your email address - Our House Rules 

PrettyBubbles

https://community.king.com/en/bubble-witch-saga-2/discussion/423604/how-can-i-get-my-game-back-to-the-level-i-was-on-its-starting-e-at-leve-1

Hi welcome my friend

Can you first tell me if you uninstalled or changed your device

Also please refrain from posting any personal information in the community this is for your safety I will have your email removed as part of our members safety policy 💓

bvc0q0

I uninstalled because it froze up. Fine to take the email off

PrettyBubbles

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2833510#Comment_2833510

hi your email has been removed it is for your safety my friend

ok if you had been having your progress saved please first check for any pending updates then play 1 level then log out and leave your device off for a moment or two you may have to repeat but any saved progress will return 💓

Raggy07-2

I've done everything you say to do but it's still not letting me get to the evel I was on which was 4891,I've spent a fortune over the years I've been playing this game and all this trouble arise Frome getting a new phone.so please get me to were I was thankyou x

PrettyBubbles

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/2884750#Comment_2884750

Hi if you have followed the steps and you still haven't moved to your original level ot means you had not been saving your progress

You can try asking our customer services if they can manually adjust your levels by selecting the contact us tab at the bottom of this page 💓