Alex_The_Witch

Game Expert

Comments

  • Hey there! I hope you're doing well. I understand you're having some trouble connecting to the Play Store to update your Candy Crush Saga app. Could you please tell me which device you're using (Android, iOS, Kindle, Windows, Facebook (Browser))? That way I can send you some troubleshooting steps so you can try to see if…
    in I cannot connect to the Play store to install / update Saga. Says 'no Internet connection ' ? Comment by Alex_The_Witch May 2025
  • Hey there! I hope you're doing well. I understand you're having some trouble recovering your old progress. For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Our team's available 24/7. Thanks in advance and have a great day! 🌞
    in How do I get back to my past progress? Comment by Alex_The_Witch May 2025
  • Hey there! Hope you're doing well! I'm sorry to hear this has happened. For issues like this, please reach out to our player support team, as they have the tools to help you: We're available 24/7. Thanks and have a great day!
    in Michele evette Littlejohn Comment by Alex_The_Witch May 2025
  • Hey there! I hope you're doing well. I'm sorry to hear you're having to deal with what seems to be a technical issue with your Activities Hub. Could you please tell me which device you're using (Android, iOS, Kindle, Windows)? Thanks in advance and have a great day!
    in 3rd. post about Activites. Comment by Alex_The_Witch May 2025
  • Hey there! Hope you're doing well. I understand you'd like to have the same features your wife has as well. However, please note that special events like these are bonus features in the game, therefore not designed to be available for everyone at the same time. There's a really simple reason to that: to help keep things…
    in Different options between accounts Comment by Alex_The_Witch May 2025
  • Hey there! I hope you're doing well. I'm sorry to hear you haven't had Panda Party available. Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often.…
    in Why don't we have panda party? Comment by Alex_The_Witch April 2025
  • Hey there! I hope you're doing well. It could be that your avatar is stuck on the wrong level. Could you please go to the level where your profile photo is stuck and pass it again by winning at least one star. Once it is finished, close the application and reopen it. This should then take you back to the correct level and…
    in Levelling up Comment by Alex_The_Witch April 2025
  • Hey there! I hope you're doing well. I understand you'd like to find your friends. Your friends' list will depend on the account you're linked from. If you're linked through Facebook, you'll most likely see your Facebook friends on your list, but if you're signed in through Kingdom, chances are you won't be able to see…
    in Como encontrar meus amigos Comment by Alex_The_Witch April 2025
  • Hey there! I hope you're doing well. The video adverts feature, as well as other similar special events, is designed to be a bonus feature in the game. These features are not meant to be available permanently, rather they are introduced periodically or seasonally. This design allows us to keep the game fresh and exciting…
    in Come ottenere i bonus con la pubblicità Comment by Alex_The_Witch April 2025
  • Hey there! I hope you're doing well. In order not to lose your progress, you will need to create an account. You can either link your Facebook email address to your Candy Crush Soda Saga, or you can register for a Kingdom account with an email address of your choice. Our team can help you with this process, so feel free to…
    in How do i play candy crush soda without loosing my progress Comment by Alex_The_Witch April 2025
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