When I buy 5 extra lives the level hangs up after I use the first one. It's done it twice recently

Charlie_Norris

Never had this problem in other games. The game still functions, it's just the level locked up in mid-play after the first shot, both times. Any suggestions on how to stop this from happening? I like being able to buy 5 moves, but I'd like to be able to use them.  

Johnny_Ryall

Hello Charlie,

Thank you for posting.

I have just added the gold bars back to your game.

Please follow the steps in this thread to help resolve the loading issues:

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-windows-devices

Kind regards,

Johnny

Johnny_Ryall

Hello Charlie,

Thank you for posting.

I have just added the gold bars back to your game.

Please follow the steps in this thread to help resolve the loading issues:

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-windows-devices

Kind regards,

Johnny