Level 269 keeps freezing up and I have spent gold bars! How can I be reimbursed?

terrydcommean

Level 269 Bubble Witch Saga, when you get down to end of the game, and have spent gold bars, the game freezes up.  It has done this now on three different devices.  My laptop, my iphone and my tablet

Johnny_Ryall

Hello,

Thank you for bringing this to our attention.

The information has been passed forward to the development team to see if this needs to be looked at.

I will get back to you when I have any further information.

Kind regards,

Johnny

Ching_Liu

Hello,

Thank you for bringing this to our attention.

The information has been passed forward to the development team to see if this needs to be looked at.

I will get back to you when I have any further information.

Kind regards,

Johnny

This keeps happening to me too. I get to the end of level 269, and it freezes just as I'm about to do the last move to win. It's happened 3 times already.