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I go in and play, If I go and play another game and the lives countdown is down to 5 minutes. If I fail the level I go back and the timer has reset to 30 minutes and I have lost all my lives. Frustrating.
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Hello,
I'm sorry to hear that this is happening.
Could you please go through the steps here and see if after doing so, the problem is resolved.
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Kind regards,
Johnny
