When my lives are recharging. If I play I loose the time and the lives. Why????

michris7

I go in and play,  If I go and play another game and the lives countdown is down to 5 minutes.  If I fail the level I go back and the timer has reset to 30 minutes and I have lost all my lives.  Frustrating.

Johnny_Ryall

Hello,

I'm sorry to hear that this is happening.

Could you please go through the steps here and see if after doing so, the problem is resolved.

https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Kind regards,

Johnny