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Shop is always closed ?

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Sarmad_T_Hameed
Sarmad_T_Hameed Posts: 1 Newbie

I cannot buy anything from the shop because it's always closed.

Any idea why ?

Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi Sarmad- Thanks for posting on King Care. Welcome to the community. 

    Here are a few steps which fix the vast majority of issues:    

    -First, we have to force close the Apps. to do this double click the home button and a scroll menu will appear.

    -Swipe each open app up off the screen.

    - Next please follow this chain.

    - Settings>Apps/App Manager>Game>Clear Cache.

    - From here you will see an option to scroll across and choose ''All'' - once there find Google Play Store then Clear Cache.

    - Finally please turn off your device and leave it for two minutes.Turn the device back on and try to make a purchase again. 

    Let me know how you get on :-) 

    Have a Magical week!

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