Shop is always closed ?

Sarmad_T_Hameed

I cannot buy anything from the shop because it's always closed.

Any idea why ?

Cezdiamond

Hi Sarmad- Thanks for posting on King Care. Welcome to the community. 

Here are a few steps which fix the vast majority of issues:    

-First, we have to force close the Apps. to do this double click the home button and a scroll menu will appear.

-Swipe each open app up off the screen.

- Next please follow this chain.

- Settings>Apps/App Manager>Game>Clear Cache.

- From here you will see an option to scroll across and choose ''All'' - once there find Google Play Store then Clear Cache.

- Finally please turn off your device and leave it for two minutes.Turn the device back on and try to make a purchase again. 

Let me know how you get on :-) 

Have a Magical week!

Cezdiamond

Hi Sarmad- Thanks for posting on King Care. Welcome to the community. 

Here are a few steps which fix the vast majority of issues:    

-First, we have to force close the Apps. to do this double click the home button and a scroll menu will appear.

-Swipe each open app up off the screen.

- Next please follow this chain.

- Settings>Apps/App Manager>Game>Clear Cache.

- From here you will see an option to scroll across and choose ''All'' - once there find Google Play Store then Clear Cache.

- Finally please turn off your device and leave it for two minutes.Turn the device back on and try to make a purchase again. 

Let me know how you get on :-) 

Have a Magical week!