Changed my email address and my house and all star dust is gone

ehbrandon

I had to change my email address and after doing so, my level progress was saved but nothing else. I had over 7,460 star dust, and was at the point of the 9,000 dust upgrade for my house and now not even the house icon at the bottom of my screen is there. It's ridiculous that my level progress with all the records of how many stars for each level remained, but that my house and dust collection is gone completely! Please tell me how this will be fixed.

Wunderbaum

Hi ehbrandon!

Where did you have to change your email address? If the game was connected to Kingdom then try using your old email as login.

If you have set your iOS device with backup then you could also try to restore the game from there.

Cheers 

Gabrielpaola

Estou com o mesmo problema. Não consegui colocar o histórico pro telefone novo. Não posso perder. Estou nun level muito alto. Me ajude por favor

PrettyBubbles

Hi @Gabrielpaola Welcome

Please only use English when posting in the community so as we can all understand 💓