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Hi Stan!
Oh that's not very magical
If it keeps happening, give these steps a try including changing browsers: https://goo.gl/owWByB
Alternatively if you have a Windows 10 machine, you can download the game from Store and play there. Be sure to connect the game to your Facebook account in order to pick up where you have left off in Facebook:
https://www.microsoft.com/en-us/store/p/bubble-witch-3-saga/9phnb71mkr4j
I hope that helps!
/ Jelly Jenny