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why are boosters that I win disappear before i can use them?
Leroy_Parker
Posts: 4
Level 1
in Support
I win boosters but they disappear or dont show up
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Best Answer
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It shouldn't do that....try the troubleshooting and in the meantime I will pass this on to see if any of the team are aware of it
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Answers
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Good evening Leroy, thank you for posting on King care.
Are you talking about a specific event? One of the quests maybe or a special round?
Can you tell me which device/OS you are playing on so I can get you the best troubleshooting please
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I play on Windows 10 via Facebook. its the boosters I win from visting daily or upgrading my home 3 times. like yesterday I won a sparkling blast, had to log off and logged back on and it was not showing I had one. it used to be saved until I needed to use it but for the last month or so they disappear.
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It shouldn't do that....try the troubleshooting and in the meantime I will pass this on to see if any of the team are aware of it
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ok its like today. I won a stereo bolt from the daily gift. I logged out and logged back in later and it was not there.
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Hi Leroy, one of the other Superstars told me this morning that she has the same thing, just on computer. Which is really odd. And I know she has done all the troubleshooting, so I have passed this on to one of the team to raise with the studio.
They are not around today but hopefully will see it tomorrow
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thanks a lot really enjoy the game. I did the troubleshooting as well and got nowhere
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That's fine, I didn't think you would in this case to be fair. Its always worth a try though. I am playing it slowly, but its so hard I need boosters but its not my main game so I am refusing to buy them. It gets done in the end lol.
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