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Unknown "friends"

Mattias_Berglund
Mattias_Berglund Posts: 3

Level 1

I run bubble which saga 3 on facebook only. In the list of friends there are, in addition to my actual friends, some completely unknown people. How do I get rid of those? I have tried to remove the permission in facebook and add it again, but it did not help.

Answers

  • QueenMia
    QueenMia Posts: 12,978

    Hey Mattias,

    How's it going?

    It seems to be because your account is connected from both Facebook and the King Care Community. When connected via FB, you'll only be able to see people who are in your friend list. When connected via the Kingdom, you'll see other members of the Community, regardless if they actually are friends on FB or not.

    My guess is that your profile is currently logged in from both. To disconnect from the Community site, all you need to do is open your game, go to the Gear (or Wheel) Icon and click on Profile. You'll then see the option to log out.

    I hope that helps, let me know how it goes and if anything is unclear ;-)

    Have a Bubble-icious day until then!

    - Mia

  • Mattias_Berglund
    Mattias_Berglund Posts: 3

    Level 1

    Hi,

    Unfortunately, I don't know anything about a Community. I only use Bubble Witch Saga 3 on Facebook. I have logged in on this, King Care, site, but logging out does not help. So can you guide me to where I can find the gear icon :) What's the link to the community site, for example ;)

    //Mattias

  • QueenMia
    QueenMia Posts: 12,978

    Hi there Mattias!

    It seems that you are using the same email address for both FB and the Community (which is this site and King.com) - I have just checked with our Tech team and turns out that, in the Bubble Witch 3 game, both your FB friends and other players show in your BW3 friends list. Therefore, the unknown friends you see while playing have nothing to do with your Facebook account but simply are other BW3 players. Unfortunately, there's no option to remove these friends at the moment. 

    I hope that's not too much of a bother for you. Have a Fun-tastic day ;-)

    - Mia

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