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Accont transfer

Yasmine_Knowles
Yasmine_Knowles Posts: 5

Level 1

I previously had BWS3 on my tablet (before it broke) which I used my google account to save my progress. Now I have windows phone and it isn't giving me the option to sign in with Google. Is there any way to recover my account or transfer the data from google?

Best Answer

  • QueenMia
    QueenMia Posts: 12,978
    Answer ✓

    Hello Yasmine,

    Thanks for the screenshot!

    Actually, it appears that there is no option to connect via Google on Google devices... (Oh, the irony!). 

    In order to get your progress back, please log in via King (Option "Register with Email") and let me know once it's done so I can reset your progress :-)

    Speak soon!

    - Mia

Answers

  • Yasmine_Knowles
    Yasmine_Knowles Posts: 5

    Level 1

    Those are the only options given to me when I click the 'connect' button.

    I have only ever used Google to save my progress and only just made a King account to ask this question :(

    I really hope you can help me with this. Thank you and have a great day :)

  • QueenMia
    QueenMia Posts: 12,978
    Answer ✓

    Hello Yasmine,

    Thanks for the screenshot!

    Actually, it appears that there is no option to connect via Google on Google devices... (Oh, the irony!). 

    In order to get your progress back, please log in via King (Option "Register with Email") and let me know once it's done so I can reset your progress :-)

    Speak soon!

    - Mia

  • Yasmine_Knowles
    Yasmine_Knowles Posts: 5

    Level 1

    Hello Mia,

    I just registered with King.

    My name is Yasmine Knowles and the email I gave is unloved-484@live.com

    Thank you very much :D

  • Yasmine_Knowles
    Yasmine_Knowles Posts: 5

    Level 1

    Also, the email for my google account is browneyes9367@gmail.com.

    Sorry, that was probably information you really needed ^ ^"

  • QueenMia
    QueenMia Posts: 12,978

    Hey Yasmine,

    Thanks a lot for the info! I've sent you a private message to finalise your account reset - Check it out from the envelop icon, next to your avatar on the top right corner ;-)

    - Mia

  • magsdals
    magsdals Posts: 1

    Level 1

    I have the same problem!   saved progress on google account (on iPhone) but cannot connect via pc...…

  • Lithevia
    Lithevia Posts: 1

    Level 1

    me too! ;(

  • Diamond_Lim
    Diamond_Lim Posts: 168,323

    Welcome to Sweet King Community! 👑

    You can see QueenMia has answered the player for similar question on previous replies that I hope you can understand to read it. 😊

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    Have a bubblific day! 😊

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