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Won Fairy Dash twice and didn't get credit for it.
bearzpunkin
Posts: 25
Level 3
in Support
For two weekends in a row I was number on in the Fairy Dash for 2 days. The second time I went from rank 13 to 2 and then 1. I won a ton of gold pins and crowns. I don't know what is up with the Fairy Dash, I love the game and will not stop playing, but would be nice to get credit for it. Thanks to anyone who can help. My Facebook ID is 220548938405072.
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Below is the notice that I just got stating that I did not win. The game should have been over around 6:30 est time. I have been playing all day and the notice just popped up. Please help. Thanks
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Forgot my user id 220548938405072. Thanks again.
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Hello @bearzpunkin, and welcome to the community! That’s very strange! As long as you are connected to the internet, and fulfilled the task required, you should get your reward. I will flag down a community manager and see if he/she can help to solve your issue.0
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Thank you Joseph. Cookies and cache is cleaned up every night before I shut down.
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Hi there @bearzpunkin! And thanks @Joseph45 for flagging this to me
I've added a few Gold bars to your account as compensation. We've been having a few issues with the event, sorry about it!
Have a Bubblicious week
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