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Restart Bubble Witch 3 Saga on Facebook Account

Shandy_Verdyo
Shandy_Verdyo Posts: 9

Level 2

There is no way to come back or delete the progress on this game with facebook account doesn't it?

Comments

  • Shandy_Verdyo
    Shandy_Verdyo Posts: 9

    Level 2

    I have sent a message about my request to reset my bubble witch 3 saga game with a facebook account, but there has been no response at all.
  • Shandy_Verdyo
    Shandy_Verdyo Posts: 9

    Level 2

    Three days i waiting, and still no response from my question. I hope somebody tell me how to reset this game with facebook account? I mean i want to reset my account facebook games. Precisely my bubble witch 3 saga progress which connected with facebook account. Anyway, i have bad english.
  • QueenMia
    QueenMia Posts: 12,979
    Hey there, @Shandy_Verdyo, the answer is just here in our FAQ ;) Enjoy re-playing the game! And if you want to get some Gold to help you restart, just check here. Good luck :star: 
  • Shandy_Verdyo
    Shandy_Verdyo Posts: 9

    Level 2

    edited January 2019
    Yes i've read all of those. But please i reached at level 1420 on facebook Account it's mean i ain't stuck i'm done and can't get star cats just want to RESET. So please, please and please I want my progress is deleted or reset. Could i?
  • Joseph45
    Joseph45 Posts: 1,582
    edited January 2019
    Welcome @Shandy_Verdyo to our amazing community! Theyre should be a way to erase your progress on Facebook. Try reading and following all instructions at the link I posted below to see if this helps. 
    https://community.king.com/en/candy-crush-friends-saga/discussion/246447/can-i-reset-my-progress-back-to-the-beginning#latest

  • Shandy_Verdyo
    Shandy_Verdyo Posts: 9

    Level 2

    Oh please. What if i told you that i've read that site. I've read it over and over again until I'm bored. It says the last option to delete data is to contact King Care. and after I sent an email five or six times, the answer was only bots that even the answer didn't make sense with my question. Is this really helpful? I want to go back or delete the data because I lost a lot of spell bubbles even though I got them by prize or by not paying.
  • Lady_Choo
    Lady_Choo Posts: 26,068
    Hi @Shandy_Verdyo did you follow the instructions given very carefully? You have to select the exact responses it says to or you end up in general help not the level progress department. Did you try to reply back to one of the stupid bot emails? I usually find when I get them, replying gets you to a real person. Let me know how you get on and if no response again, let us have the ticket id and I will see if one of the community managers can look into it for you :) 

  • Lady_Choo
    Lady_Choo Posts: 26,068
    edited February 2019
    Just heard back from one of the CM @Shandy_Verdyo, they can reset progress back to level one, but it won't reset Stella's house or the cats. She advised if you're wanting to do that, the best way would be either with a different Facebook account, email or a new Kingdom account :) 

Hey! Would you like to give us your opinion?