King reset my game today, How do I get it back?

Ksassy44

Today, 3/12/'19 I'm at BW Saga 3 Level 586 but was it was reset to BW Saga 2 Level 1 with their registration process.  How can I get my game back?

Lady_Choo

Here you are @Ksassy44

https://king.com/games

Lady_Choo

Hi @Ksassy44 and welcome to the community. I am sorry you are having issues. Had you previously saved it using the Kingdom or Facebook? If so its a simple case of logging in with that. If not, no worries, you need to follow this link here and contact the team with the support information given. Be careful to fill it in exactly as described and then they will pick it up and you won't be redirected here. If you run into any problems, come back and let me know. Just remember to use the @ sign before my name and it will tag me  

Ksassy44

@ Chicken_Slayer    I saved it using Kingdom.  Please provide me the link to login to that site so I can try to recoup my game today.  I only play BW

Lady_Choo

Here you are @Ksassy44

https://king.com/games

Ksassy44

#Chicken_Slayer.....thanks for your kindness helping guide me in the right direction.  I was able to recapture my level with your help.  Have an awesome Summer!  Jean

Lady_Choo

That is wonderful @Ksassy44 and thank you for coming back to let me know, I do like a happy ending  

Happy bubbling!