Linked to facebook, lost everything apart from level

juliabick

I'm on level 1471 and just clicked on the option to link my game to facebook so the progress is saved. Whilst it's saved my level, it's lost everything else (star dust, piggy bank money, gold tokens, that race to finish 1st thing). How do I get it all restored?

Lady_Choo

Hi @juliabick and welcome to the community you have level progress as it should be, is that right? It sounds as though it’s not connected somewhere as the gold should not have gone, so the best thing to do would be to email the team from the page I am about to give you and hopefully they should be able to see what’s happened. 

https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back

Lady_Choo

Hi @juliabick and welcome to the community you have level progress as it should be, is that right? It sounds as though it’s not connected somewhere as the gold should not have gone, so the best thing to do would be to email the team from the page I am about to give you and hopefully they should be able to see what’s happened. 

https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back