Sign Up!

🎁 Win prizes and badges! Find out how HERE!

Tricksies Screens Won't Go Away

Frannie-3
Frannie-3 Posts: 8

Level 2

Trickies claim screen will not go away. Final screen with them jumping up & down also will not go away. I have cleaned the cashe & cookies as advised from other answers to this problem. Does not fix problem. Not really sure what was meant by try restarting game. If you mean quit game and go back in, I did that. If that was incorrect please tell me the correct way to restart game. Do I need to reinstall game if nothing works? If I do this will I lose my progress? This is on an android phone. Fixed this once before on my computer was easy to just clean cashe & cookies.

Answers

  • QueenMia
    QueenMia Posts: 12,979
    Hello @Frannie-3

    We're having issues with it and in spite of their best efforts, our bubblicious Studio team haven’t yet been able to resolve this issue, but are still working very hard to get a fix in place for you.

    Due to the nature of this type of investigation, it’s not possible to give an exact date for the resolution, I’m afraid. The Studios strive to deliver the best playing experience, but bugs or errors can be tricky to pin down for a number of technical reasons.

    Sorry for the inconvenience. Please do not re-install the game as that would make you lose your boosters.

    For chances to win some extra Gold and Boosters, don't forget we have always a contest going on around here ;) Have a bubblific day and see you around the Community :star: 

Hey! Would you like to give us your opinion?