Who didn't get reward after the event?

phi1ar

I completed the  pot of gold event

but, I haven't received the gold.

am i the only one?

제니퍼리

I haven't received the prize yet.
facebook game id 10430792458

KingChewy

Hi @phi1ar - I noticed yesterday I got a pop up box stating nearly 25000 players completed the level so those who did should get a 20 GB share. Has your account not increased? If not please provide your game ID and we can ask the CM to review. 

Also so if you haven’t try to force close the app and power off your device for 10 seconds to see if that help resets it at all.

phi1ar

I didn't have pop up box yet.

I haven't received anything.

my facebook game id is 10518767338

KingChewy

Hi @phi1ar - okay please try the force close steps and then let me know.

phi1ar

yup

I got pop up now.

thank you.^^

제니퍼리

Foley1362 said:

Also so if you haven’t try to force close the app and power off your device for 10 seconds to see if that help resets it at all.

Foley1362 thank you for your help.

제니퍼리

I haven't received the prize yet.
facebook game id 10430792458

KingChewy

Hi @phi1ar - I noticed yesterday I got a pop up box stating nearly 25000 players completed the level so those who did should get a 20 GB share. Has your account not increased? If not please provide your game ID and we can ask the CM to review. 

Also so if you haven’t try to force close the app and power off your device for 10 seconds to see if that help resets it at all.

phi1ar

I didn't have pop up box yet.

I haven't received anything.

my facebook game id is 10518767338

KingChewy

Hi @phi1ar - okay please try the force close steps and then let me know.

phi1ar

yup

I got pop up now.

thank you.^^

KingChewy

That’s great @phi1ar - thank you for confirming 💪🏻

제니퍼리

Foley1362 said:

Also so if you haven’t try to force close the app and power off your device for 10 seconds to see if that help resets it at all.

Foley1362 thank you for your help.