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Automated response when contacting King

Janger
Janger Posts: 48 Level 2
I have tried to contact King regarding an issue of paying for the piggy bank to be opened and did not receive the gold bars but all I get is an automated response twice saying someone will contact me shortly but it has been over 24 hours. 

Answers

  • Janger
    Janger Posts: 48 Level 2
    Good News! I heard from King concerning my issue and it has been resolved. They were very nice and they were very apologetic. Great company as far as I am concerned. I am very happy. Thank you King!
  • firebombmarkus
    firebombmarkus Posts: 13,110 Sweet Legend
    Hi @Janger I am glad your issue is taken care of. Thank you so much for your feedback and kind words 😊 It's because of people like you we enjoy helping and we will do our best to help. The support team has a lot of requests to process on a daily basis so I always recommend being a little bit patient. They will reach each request as soon as possible. Have a wonderful day 🤗

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