How can I change my notifications preferences

King_admin

This discussion was created from comments split from: Change email.

nathalie2905caron

*Edited by CM: Unsupported language*

LadyRaffie

Hello @nathalie2905caron

We are happy to have you in our Bubblific Community. Unfortunately, English is the only language spoken here. We have players from across the world and in the language, we used so everybody can understand and be understood. I understand that it can be difficult for some players, but I have to say that many of them use platforms such as Google Translator to help them translate what they want to say and then post it here. 

Would love you to explain to me what is your issue in English and be able to help you out
Have a Bubblific Thursday! 

nathalie2905caron

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Lady_Choo

Hi @nathalie2905caron could you tell us which device you play on please. Such as mobile or tablet or computer  

nathalie2905caron

nathalie2905caron a  Bonjour, je joue uniquement sur mon portable. Un Samsun. S 8

Lady_Choo

Have you tried clearing cache and cookies @nathalie2905caron ? 

nathalie2905caron

@Chicken_SlayerThanks for the advice it's there I emptied the caches and cookie hoping a good evening improvement to you

marksullivan5

Is there some trick to getting Notification changes to stick? I keep turning off notifications for threads I participated in, because getting a stream of irrelevant emails is driving me nuts. I click Save, get a Changes Saved confirmation on the screen, but when I return to the site (after receiving several email notifications I shouldn't) I find my Notifications have all been reset to the default, which is everything checked.

Lady_Choo

marksullivan5 said:

Is there some trick to getting Notification changes to stick? I keep turning off notifications for threads I participated in, because getting a stream of irrelevant emails is driving me nuts. I click Save, get a Changes Saved confirmation on the screen, but when I return to the site (after receiving several email notifications I shouldn't) I find my Notifications have all been reset to the default, which is everything checked.

No, you can only have them on, or turn them all off 😭😭
You cannot turn off notifications on individual threads that you have commented in. Trust me, I know us Superstars have bought this up many many many times.
However they shouldn't be resetting completely, Are you logging out, or clearing cache? It doesn't seem to be a general issue.