Broom stick league

rosebudd

I won 1st place on the Broomstick league. Everytime I try to claim my reward it goes back to the leaderboard. When i try tapping on anything it just acts as only the leaderboard is up, it will just scroll up or down. I have to go out the app & bring the app back up for it to allow me to click or to do anything. I'm sure its a tech issue on the game but they have said nothing abt it & i just updated the game and still nothing. It pops up after every level. Thats the only reason I'm asking. Its annoying. I have read you response to the other users with this issue, my usernumber is 1015124784 and I use a galaxy s6plus

stan1981

Can u try restart ur phone ? I think is more of a cache issue on ur phone ...

rosebudd

Have done that many times

rosebudd

I have uninstalled and reinstalled it and it did not help so it has to be at your end everything else works in the game

mayadah

I have the same issue!

SarahPoole

I have the same issue and they told me to come on here and find a solution???

PrettyBubbles

Hi all sorry to hear you are unable to collect your prizes. The game itself does stay there and keeps popping up even after it has finished but you should still collect your prizes. I will raise this higher and see if I can get some feed back to pass on to you. Please be patient as our CMs are realy busy right now. 👍🙂⭐

PrettyBubbles

Hi all I have received feed back and there is a technical problem so can each of you please provide your game IDs by selecting profile then double tap the king icon at the top to reveal your ID as shown below once I receive all of them we can progress further

👍🙂🌞

SarahPoole