Lost ALL boosters after chaging tablet

Hi there,

Before changing my tablet due to broken screen, I made a sync using my Facebook account.

Then I connected to Facebook and confirmed that my progress was save : Levels, gold, AND Boosters were all there.

Then I connected my account on my new tablet..... and .... LOST all my boosters.... I went to facebook to check, they are ALL gone !!!

How this can happen ? I'm sure you'll either not respond or tell me that it's the life... but I'm sure you can do something to fix this issue. Check my account history - just back of 2 days and you'll notice that I'm not lying.

Please do something.

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EldriyaKyliael

Hi There,

still no way to get any support or booster restoration ?

This is just unbelievable.

EldriyaKyliael

As previously explained, boosters were all here on my tablet AND facebook website on my computer.

So the issue came after I sync'ed on the new tablet... Since it deleted all my boosters on the Facebook website.

Is it possible to have a response and fix from official support ?

sakura

i'm so sorry this happened!

unfortunately, i believe that boosters can't be moved from device to device. :(

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Accepted answers

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sakura

i'm so sorry this happened!

unfortunately, i believe that boosters can't be moved from device to device. :(

EldriyaKyliael

As previously explained, boosters were all here on my tablet AND facebook website on my computer.

So the issue came after I sync'ed on the new tablet... Since it deleted all my boosters on the Facebook website.

Is it possible to have a response and fix from official support ?

EldriyaKyliael

Hi There,

still no way to get any support or booster restoration ?

This is just unbelievable.

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