what to do when you lost your account? its back to level 1 all of a sudden

Marypar

what to do when you lost your account? its back to level 1 all of a sudden 

QueenB

Welcome to our Community @Marypar 🤗

Did you play the game connected to with Facebook or King account? If yes, then I'm sure your game has been backed up ☺️

Just follow our guides here depending of the device you are using and hopefully you will back on track in no time.

Hope this helps 🤩

Marypar

It worked! Big Thanks!

QueenB

Welcome to our Community @Marypar 🤗

Did you play the game connected to with Facebook or King account? If yes, then I'm sure your game has been backed up ☺️

Just follow our guides here depending of the device you are using and hopefully you will back on track in no time.

Hope this helps 🤩

PrettyBubbles

@Marypar hi 👋 just in support of @QueenB also try logging out the game then turning off and on your device as this has worked with others as long as the game is saved that is. Keep this conversation updated as it is nice to hear when any help has been given if it's been successful and if not it can be advised on further. Have a starlistic day.🌟🌟💎🌞

Marypar

It worked! Big Thanks!

Marypar

Thanks to QueenB as well!

PrettyBubbles

@Marypar hi and great thought I would pass the tip on. As it has worked with others I have spoke to. Happy gaming 👍🌟💎🌹

Marypar

👍👍