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Dispute charges
fleurygirl29
Posts: 1
Level 1
in Support
Charges were just charged thru my account that I didn’t buy. How do I have these charges removed????
0
Answers
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@fleurygirl29 Heya! Welcome to the king community. @KimElston Can you help with this please?
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Hi there 👋, first please disabled or deactivate all in-app purchase in your game including your personal acc signed in through your phone and other active devices to prevent further unauthorised purchased.
Then refer to the article below on your issue.
If you can find any articles that is helpful, please contact Google Play/Apple store or similar service provider to inform them about this.
Also, please make sure that you have not shared any personal details to anyone recently. If yes, you may need to lodge police report on fraud.
Hope the above info is helpful to you.
Thank you.
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Hi @fleurygirl29 sorry to here that if you follow the advice given in addition please go to the bottom of the page to contact customer service. Who should be able to help you further.👍🙂 Thanks @Trish24 for the tag
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