Every time I try to buy more time or items it just turns dark and spins. It will not stop spinning and I have to close the game and reopen. Does anyone know what can be done about this? Thanks.
Hi @TimMcCoy, welcome to the Community! Sorry to hear you are experiencing that issue.
🔺 It looks like your Game might be crashing for some reason. 🔺 Following the steps described in the Article below will most likely resolve the issue. ⬇️
ℹ️ Also, consider this ⬇️ info on in-Game purchase related issues.
⬆ Cʳᵉᵃᵗᵉᵈ ᵇʸ ᵗʰᵉ ᵒⁿᵉ & ᵒⁿˡʸ ᴾʰᵃˡˡᵃⁿⁿᵉˡ_ᴳ ⁽ᵃᵏᵃ Fˡᵃⁿʲᵉ ᵃᵏᵃ ᴮᵘᵐᵖᵉʳ²⁰¹⁹⁾ ⬆
ʏᴏᴜ successfully ᴍᴀᴅᴇ ɪᴛ ᴛᴏ ᴅᴇᴄᴇᴍʙᴇʀ!
ᴡᴇʟᴄᴏᴍᴇ ᴛᴏ ʟᴇᴠᴇʟ 12 ᴏf "ᴊᴜᴍᴀɴᴊɪ: ᴛʜᴇ 2020 ᴄʜᴀʟʟᴇɴɢᴇ".
Hi and welcome to the community.
Connection error is a very complex issue and unfortunately a single fix is still not found for this error. I hope the above tips must have helped. But if not then you might report to our player support.
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CC Saga Beginner's Corner
@TimMcCoy are you still having this issue when trying to purchase lives?
Does this happen when you are using Gold bars or Star Dust or both?
I play on Facebook Gameroom. I am using money, not gold dust or stars. I didn't even know you could use those items.
Thanks for confirming @TimMcCoy 😉
Yeah, you should have the option to use 200 Stardust to purchase +1 live
King doesn't support Facebook Gameroom so any issues you might have there, you need to contact Facebook support.
Do you happen to also play the game on a mobile device or through Facebook? Gold Bars gets synced so you can purchase on a different platform and your game will get synced.
Hope this helps ☺️