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Every time I try to buy more time or items it just turns dark and spins. It will not stop spinning and I have to close the game and reopen. Does anyone know what can be done about this? Thanks.
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Hi @TimMcCoy, welcome to the Community! Sorry to hear you are experiencing that issue.
🔺 It looks like your Game might be crashing for some reason. 🔺 Following the steps described in the Article below will most likely resolve the issue. ⬇️
ℹ️ Also, consider this ⬇️ info on in-Game purchase related issues.
Thanks for confirming @TimMcCoy 😉
Yeah, you should have the option to use 200 Stardust to purchase +1 live
King doesn't support Facebook Gameroom so any issues you might have there, you need to contact Facebook support.
Do you happen to also play the game on a mobile device or through Facebook? Gold Bars gets synced so you can purchase on a different platform and your game will get synced.
Hope this helps ☺️
I play on Facebook Gameroom. I am using money, not gold dust or stars. I didn't even know you could use those items.
@TimMcCoy are you still having this issue when trying to purchase lives?
Does this happen when you are using Gold bars or Star Dust or both?
Hi and welcome to the community.
Connection error is a very complex issue and unfortunately a single fix is still not found for this error. I hope the above tips must have helped. But if not then you might report to our player support.
To know your game id.
Thanks.
@KimElston
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