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Level 2958 glitch?
Hi,
Is anyone else having problems on this level? It only started today, but every time it asks if i want to watch an ad, either before the level starts, or for the extra 3 free bubbles at the end, if i click on it it doesn't show the ad it actually closes the game completely.
It's updated to the newest version, cleared cache and cookies, turned the device off and on multiple times, but the issue still persists.
Anyone? 😊
Answers
Hi @PD987!
---> Let me tag BW3 CM @LadyRaffie & @QueenB & Superstar @KimElston to see if they know anything about Level 2958 having a glitch as I can't seem to find any info on this matter for the Level.
ℹ️ Meanwhile, consider the following ⬇️
🔺To get the latest version of the Game, go to the Microsoft Store HERE.
🔮 Once you've updated your Game, you should:
- Report
3 · 3Helpful Woah! Sweet Love HahaWhy do my posts need approving to reply to my own thread?
I've never had this before 😲
- Report
1 · 1Helpful Woah! Sweet Love HahaHi @PD987, looks like you're comment made it 🙂
About the game crashing when you want to watch and Ad, are you able to make a video recording so we can pass it to the Studio?
Also, which device do you play on, Android or Apple and which game app version do you have installed?
These details will be very helpful as we haven't been able to reproduce this issue yet.
Thanks for your collaboration 🤗
- Report
1 · 1Helpful Woah! Sweet Love HahaHi @QueenB
It was a different comment, and it's still doing it, not allowing my posts until approved :(
Version 6.14.10 on Android. I couldn't do a recording through your guide, none of it works for me. I can do it from another device, actually record the screen as it's happening, but i suspect that's not going to be much use :/
- Report
2 · 2Helpful Woah! Sweet Love HahaIt would be very very helpful if you could try sending it anyways, anything helps now ☺️
- Report
1 · 1Helpful Woah! Sweet Love Haha@frenioz00
I've been trying to reply to you but unfortunately getting nowhere fast.
I've got the latest version of the game, i've checked and there isn't an update waiting.
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1 · 1Helpful Woah! Sweet Love Haha@QueenB
Do you want me to try and upload it to this thread, or send it via PM?
- Report
1 · 1Helpful Woah! Sweet Love HahaScrap that ^
I can't upload it here or PM's. Is there an email address i can send it to instead?
- Report
1 · 1Helpful Woah! Sweet Love Haha@QueenB
I don't know what happened, or how, but it's all working again now 👍
- Report
2 · Helpful Woah! 1Sweet Love 1HahaThat's great news @PD987 👏
The Studio was looking into it and they believe they found the issue so I'll be happy to report back to them saying it's working now, thanks for letting us know 🤗
- Report
2 · 1Helpful Woah! 1Sweet Love HahaNo problem 😊
- Report
2 · Helpful Woah! 1Sweet 1Love Haha