All the fixed glitches are back :(

PD987

Hey folks

A little while ago i reported a bunch of glitches which were rectified. They included the app crashing, the tree not waking or waking up then the app crashed so i lost my rewards, no tricksies treats, freezing screen, etc etc.

It had been great for weeks, no glitches whatsoever - until yesterday. Oh dear me, so many glitches are back. I've just lost my rewards for waking the tree, no sooner had the tree been wakened the app crashed, again. The game is freezing every time i try to play an ad for a free spell or the extra 3 bubbles at the end of the game. I'm losing lives constantly, and because i'm not getting the tree rewards my lives are being used up quickly.

The game is on the latest version, i've cleared the cache, turned my device off and on more than once, all to no avail :(

Anyone else getting these issues?

johamilton

Hi @PD987, so sorry you are having these problems again I am going to tag @PrettyBubbles regarding these problems. Hold tight 😉

[Deleted User]

Hi @PD987!

Hmm, that sounds awful! I am playing the game right now & have no issues though. (I'm actually amazed because I have a bunch of active events & the prizes keep coming in.)

Let's tag @PrettyBubbles, with BW3 being Game of the Month and all she might have some info on these issues you are reporting.

Oh, and what device and platform are you playing on? That info might help better figure out if there is a glitch on a particular one.

[Deleted User]

https://community.king.com/en/bubble-witch-saga/discussion/comment/1279078#Comment_1279078

#Lol @johamilton, we both thought -and posted- same at the same time. Guess @PrettyBubbles is indeed the one with the BW3 knowledge! 😊

PD987

Thanks @johamilton and @frenioz00 , much appreciated.

I'm on a Samsung device running Android. Everything was great until yesterday though, so i'm stumped ¯\_(ツ)_/¯

PD987

Here's another one. It won't accept that i've completed the task and won't change no matter what i do.

johamilton

@PD987, really hope it is just a glitch and it will straighten itself up. Have you by any chance, tried the turn off turn on thing. Sometimes it is just needs a little jolt! Just please DO NOT delete the game, then reinstall. You will loose all of the boosters. So do not go there.

Hi there @frenioz00, we are good at commenting at the same time! ha ha. @PrettyBubbles gets more info regarding what is going on in the studio. So, for up to date info, we need her. 😀 I thought it was all straightened out, so lets hope for a simple, "it is Thursday, and the game just did not want to act right today"

PD987

Hi @johamilton , i did indeed turn it off and on again, but unfortunately it didn't help. I hope it sorts itself out because it's no fun when it's just glitch after glitch, especially when i lose rewards that i've actually won.

We'll see what tomorrow brings, i've given up playing for now.

johamilton

Hi @PD987, thanks for letting me know. Due to the time difference @PrettyBubbles is not here as of now. She well see all of this tomorrow morning, and get right on it. So please be patient! Have a nice evening 👻

PD987

https://community.king.com/en/bubble-witch-saga/discussion/comment/1279218#Comment_1279218

Thanks, you too @johamilton 👍

PrettyBubbles

Hi @PD987 can I first check with you if you're issues have cleared themselves today 🌹